An SPF record is a type of Domain Name System (DNS) record that identifies which mail servers are authorized to send email on behalf of your domain. SPF records help to prevent email spoofing by verifying that the email message is coming from a legitimate source. When a mail server receives an email, the mail server can check the SPF record of the domain to verify that the email is coming from an authorized source. If the email is not coming from an authorized source, the mail server can reject the email or mark it as spam.

Since Intercom forbids sending emails using a return-path address other than their own, they currently handle SPF authentication for outgoing emails internally. Therefore, you do not need to manually configure SPF if you are utilizing Intercom as a sending source.

With Skysnag, you can easily manage Intercom’s SPF records without having to go to your DNS. This allows Intercom’s SPF record to propagate instantly, and autonomously always pass SPF alignment.

Sign up for a free trial today to see how it works for your domain.

For more information on setting up Intercom’s SPF, you can refer to their reference documentation.

You can use Skysnag’s free SPF Checker to check the health of your SPF record here