Skysnag email plans

• How does Skysnag work?

  Skysnag protects websites from email delivery failure, email spoofing, and blacklists. Once your website is part of the Skysnag community, the email authentication protocols (DMARC, SPF, MTA-TLS, TLS-RPT) are routed through our Genius network. Skysnag automatically takes care of parsing and processing reports regarding your outbound activity, and provides you with actionable insight over your email sender reputation; all in favor to deliver your emails into inbox and not in spam.

• Do I need a credit card to start my free trial?

  A credit card is not required. The trial is free for 14 days.

• What is Skysnag’s pricing based on?

  Skysnag encompasses 3 solutions:

  • For email authentication, our pricing is based on the volume of legitimate email traffic reported on the platform and number.
  • For email validation, our pricing is based on a pay-to-go credit system.
  • As for BIMI Digital Trademark it is billed annually and includes logo trademark registration, issuance and registration of a VMC, and liasing with mail clients to ensure compatibility.

• Do you offer discounts?

  Yes, non-profits, non-government organizations, or 501(c)(3) entities are eligible for a 50% discount on Potect plans. Please reach out to accounts@skysnag.com to determine if your organization qualifies for up to a 50% discount.

  Startups less than 2 years old and with less than $5,000,000 in funding are eligible for a 20% discount.

• I am not sure how many emails I send, how can I know?

  If you’re uncertain about the volume of emails you send monthly, Skysnag can calculate your average monthly sending during your 14-day trial.

• I use Google Apps/Outlook, is my domain compliant automatically ?

  Setting up email authentication protocols is the domain owner’s responsibility because these protocols are configured within the domain owner’s DNS settings. This task cannot be performed by email clients such as Google, Outlook, or any others.

• Does Skysnag have access to my email?

  Skysnag does not access the content of emails, including subject titles, email bodies, sender information, or recipient details. Skysnag solely focuses on parsing and analyzing email authentication, including DMARC XML reports and SPF requests.

• What if my monthly email volume exceeds what’s mentioned in my plan?

  We will notify you as you approach your limit. You have the option to upgrade your plan at any time to send more emails.

• If I want to implement the Skysnag’s solution on more domains, what should I do?

  Each plan includes a specific number of domains. To add a domain, you can either do so through the Skysnag dashboard or contact our team at accounts@skysnag.com.

BIMI Digital Trademark

• What is BIMI?

  BIMI, which stands for Brand Indicators for Message Identification, is a standard to enhance email authentication and security by displaying brand logos next to authenticated emails in email inboxes.

  It helps users easily identify legitimate emails from trusted senders, as a recognizable logo reinforces the message’s authenticity.

  BIMI uses the Domain-based Message Authentication, Reporting, and Conformance (DMARC) protocol to verify the sender’s identity and ensures that the logo displayed is associated with the legitimate sender.

• What does Skysnag handle for us?

  The details of the process entails the following:

  1. Implement DMARC: Skysnag ensures that you have a DMARC (Domain-based Message Authentication, Reporting, and Conformance) policy in place for your domain. DMARC helps deter email spoofing by authenticating your emails and providing guidelines on how receiving mail servers should treat unauthenticated messages.
  2. Authenticate Email: We implement email authentication protocols, such as SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail), for your domain. These protocols validate that your emails originate from approved sources.
  3. Prepare a Verified Mark Certificate (VMC): A VMC is a digital certificate that confirms your ownership of the logo you wish to display in BIMI-enabled inboxes. You’ll need to secure a VMC from a Certification Authority (CA) participating in the BIMI initiative.
  4. Publish BIMI Record: We craft and publish a BIMI record in your DNS (Domain Name System) settings. This record specifies the location of your logo image, details about the VMC, and the logo’s dimensional requirements. The BIMI record must be formatted accurately and linked correctly to your VMC.
  5. Verify Compliance: We ensure your logo complies with BIMI’s logo guidelines and size specifications. The emblem should be a genuine representation of your brand, suitable for display in email inboxes.
  6. Check Trademark: If you haven’t secured a trademark yet, Skysnag will facilitate its issuance through our partners at your chosen intellectual property office. Please refer to our list of accredited intellectual property offices.
  7. Test and Monitor: Before fully integrating BIMI, we test the configuration with multiple email providers and inboxes to confirm that the logo is displayed accurately. Continuous monitoring of your DMARC reports and BIMI setup is performed to pinpoint any issues or inconsistencies.
  8. Apply for BIMI with Email Providers: Some email service providers necessitate a formal application for BIMI activation. We’ll assist in determining where you’d like BIMI to be operational and guide you through their application process, if needed.
  9. Launch and Maintain: Once everything is validated and ready, your brand logo will start appearing adjacent to authenticated emails in BIMI-supported inboxes.

• How long does the process take?

  3-6 months to activate BIMI and issue a blue checkmark.

• Is a trademark required to get the blue checkmark?

  Yes, a prerequisite for obtaining the blue checkmark and receiving a Verified Mark Certificate, your logo must be a registered trademark.

• In which countries will the trademark be registered in?

  Currently, the supported intellectual property offices include:

  • United States Patent and Trademark Office
  • Canadian Intellectual Property Office
  • European Union Intellectual Property Office
  • UK Intellectual Property Office
  • Deutsches Patent- und Markenamt
  • Japan Trademark Office
  • Spanish Patent and Trademark Office O.A.
  • IP Australia
  • Intellectual Property India
  • Korean Intellectual Property Office
  • Instituto Nacional da Propriedade Industrial
  • French Institut National de la Propriete Industrielle
  • Benelux Office for Intellectual Property
  • Denmark Ministry of Culture
  • Swedish Intellectual Property Office
  • Swiss Federal Institute of Intellectual Property
  • Intellectual Property Office of New Zealand