SPF records are used to help prevent email spoofing. They help to ensure that only authorized servers can send emails on behalf of your domain. SPF records can help to improve your email deliverability.
How to Configure SPF for Blackbaud
Sign in to your DNS administration interface.
Select DNS Template under Tools & Settings
You must change the DNS TXT record for SPF.
Worth noting: Depending on the product you choose, you may need to add an include mechanism to your SPF record to identify Blackbaud as a genuine sending source. Please use the list below to locate yours:
include:outboundmail.blackbaud.net for Altru, BBNC, BBIS, eTapestry Basic Mass Email, Education Management, OLX, and Raiser’s Edge NXT include:outboundmail.convio.net Luminate Online Include: spf.academicworks.com Blackbaud Award Management and Blackbaud Stewardship Management Email sent by eTapestry Advanced: include:ne16.com
For Blackbaud, an SPF TXT record will have the following syntax:
This record should be published in the DNS records section for the relevant domain.
Worth noting: To activate SPF for outgoing emails using Blackbaud if your domain previously lacked an SPF record, all you need to do is publish the aforementioned record. If your DNS already contains an SPF record, you must update it to include Blackbaud as shown below:
Allow your DNS to process the adjustments for 24-48 hours.
With Skysnag, you can easily manage Blackbaud’s SPF records without having to go to your DNS. This allows Blackbaud’s SPF record to propagate instantly, and autonomously always pass SPF alignment.
Skysnag helps busy engineers enforce DMARC, responds to any misconfigurations for SPF or DKIM which increases email deliverability, and eliminates email spoofing and identity impersonation.
