DKIM uses cryptographic signatures and public-key infrastructure to verify that an email message has not been altered during transit and that it truly came from the claimed sender. Email senders can use DKIM to sign their messages by adding a DKIM-Signature header field to the messages. Email receivers can then use the public key published in the DNS to verify the signature and check that the message has not been tampered with. 

Steps to Configure DKIM for FormAssembly

To obtain your DKIM keys and enable DKIM authentication for your domains, contact FormAssembly support team. You will receive a DKIM key pair from FormAssembly support that will include:

1. A DKIM public key, which should be published in your public DNS.
2. A DKIM private key: used by FormAssembly to sign your outgoing emails

The DKIM key pair can also be created using our free DKIM record generator tool if you are sending emails from your own servers as opposed to FormAssembly.

How to Get Your DKIM Public Key Available for FormAssembly

If you want DKIM set up for your instance, contact support. The setup procedure could take one to two days to finish. Your EC/CC instance URL, the email domain for which you are asking DKIM setup, and the DKIM selector name (which must be a single alphanumeric string, ex: mydkim1, no special characters) that you would want to use must all be included in your support request.

It is advised that you consider the following FormAssembly Admin Dashboard settings while configuring DKIM:

• Admin Dashboard | Settings | General (Administrator) – Support Email and Bounce Email
• Admin Dashboard | Settings | Miscellaneous (Notification Settings) – Default Notification Email and Default Notification Sender

You can use Skysnag’s free DKIM Checker to check the health of your DKIM record here

Enable DMARC for your domains to protect against spoofing. Sign up for a free trial today!

For more information on FormAssembly DKIM setup, you can refer to their reference documentation